Retail Customer Service Officer job in Alice Springs NT at Australia Post

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Employer - Australia Post
Job title - Retail Customer Service Officer
Job Description
Retail Customer Service Officer - Alice Springs, Casual Opportunity

Work type: Casual Part Time

Location: NT - Regional

Categories: Retail & Customer Service

Casual Opportunity working on casual basis Monday to Friday and occasional Saturdays

Working between the hours 8.45AM - 5PM on a casual basis

Fully paid training for the first 6 - 12 weeks on a part time basis

As a Retail Customer Service Officer you will be:
Performing customer sales and service transactions

Managing high value transaction accurately – which includes handling and processing cash, cheques, credit cards and EFTPOS

Conducting and processing a number of identity services transactions, including Australian Passport Interview

Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities

Assisting customers with mail lodgements and associate costs

Building rewarding relationships with customers by understanding their needs

Assisting with administrative duties such as stocktaking and record maintenance

A bit about you:
You’re a flexible individual who is able to work across a roster spanning Monday to Friday and occasional Saturdays

You enjoy working in a team environment

You have a background in customer service and/or cash handling

You can lift up to 16 kg of mail repeatedly and able to stand up for most of your shift

What’s in it for you?

If successful, you’ll be joining an organisation that encourages diversity and inclusivity. You will have the opportunity to learn from the best in the business and take part in extensive training to hone your customer service skills.

Ready to take the next step in your career?

Get started by registering your interest.

Advertised: 03 Jul 2020 AUS Central Standard Time

Applications close: 17 Jul 2020 AUS Central Standard Time
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Job Location Alice Springs Alice Springs NT
Date Posted 03 Jul 2020
Employer Email --No Email
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