Customer Service Representative job in Dubbo NSW at Department of

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Employer - Department of Customer Service
Job title - Customer Service Representative
Job Description

Service NSW is going through an exciting time of change, having recently become a part of a newly created, Customer Service Cluster. Our agency is passionate about delivering first-class customer experience, at all our Service Centres across NSW.

We are currently seeking applications for the role of a Permanent Part Time Customer Service Representative.

Location: Parkes

The remuneration for this role includes a base salary range of ($61,554 - $75,064), plus employer's contribution to superannuation and annual leave loading. These amounts will be pro-rated for part-time hours.

To be successful in this role you will have:
- Customer service experience - dealing with customers in a fast paced environment
- Exceptional communication skills - ability to read and adapt to different scenarios
- High attention to detail - handling information with accuracy
- Strong computer skills - ability to utilise a number of computer systems

Hours of Work:
The hours to be worked according to a rotational/shift-pattern roster: 20 hours a week over 5 days, minimum 4 hours a day. Operational hours are: Monday – Friday 9:00am-4:30pm.

To apply:

2. Attach your current resume and a covering letter outlining your suitability to the role. In the cover letter please specify what role you are interested in.

Want to know more?
For more information about the role and recruitment process, please contact Bill Corbett -

Additional information:
Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013.

A Recruitment Pool for Customer Service & Digital Service Representatives may be created from this process and is valid for up to 18 months. These positions may be temporary or ongoing.

Employment to Service NSW is subject to a satisfactory national criminal record check.

Service NSW is passionate about building a culture that values and supports diversity and inclusion. Service NSW encourages applications from people with disability, Aboriginal and Torres Strait Islanders, LGBTQI and people from culturally and linguistically diverse backgrounds. If you are a person with disability and need adjustment in the recruitment process, please contact the Recruitment team via email on

Please note the closing date for this role has been extended to 11:59 pm on Thurs 2nd July. Please note this ad may be removed at anytime based on the volume of applications.
customer-service-representative, customer-service-representative-jobs-in-dubbo-nsw
Job Location Dubbo NSW
Date Posted 29 Jun 2020
Employer Email --No Email
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