Administrative Service Officer 3

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Employer - ACT Health
Job Description

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community-based health services, to the Australian Capital Territory (ACT)—a catchment of approximately 400,000 people. It also services the surrounding Southern New South Wales region which includes the Bega Valley, Bombala, Cooma-Monaro, Eurobodalla, Goulburn, Mulwaree, Palerang, Queanbeyan, Snowy River, Upper Lachlan Shire and the Yass Valley.

CHS administers a range publicly funded health facilities, programs and services including but not limited to:

The Canberra Hospital: a modern 600-bed tertiary hospital providing trauma services and most major medical and surgical sub-specialty services.
University of Canberra Hospital Specialist Centre for Rehabilitation, Recovery and Research: a dedicated and purpose-built rehabilitation facility, with 140 inpatient beds, 75-day places and additional outpatient services.
Three Walk-in Centres: which provide free treatment for minor illness and injury.
Six community health centres: providing a range of general and specialist health services to people of all ages.
A range of community based health services including Early Childhood Services, Youth and Women’s Health, Dental Health, Mental Health and Alcohol and Drug Services.
Overview of the Work Area and Position

The Dental Health Program is in the Division of Rehabilitation, Aged and Community Services and offers a range of public dental services to the community including:

Child and Youth dental services to all children under the age of 14 years who live in or attend an ACT school.
Young people under the age of 18 with access to a Centrelink-issued Pension Concession or Health Care Card.
Adult dental services for ACT residents who are the primary holder of a Centrelink-issued Pension Concession or Health Care Card.
Whilst providing services that include, preventative dental interventions and health promotion, emergency dental care, restorative and prosthetic dental care and some orthodontic interventions for eligible clients.

These services are delivered in the community to:

Gungahlin Health Centre
Belconnen Health Centre
Civic Health Centre
Phillip Health Centre
Tuggeranong Health Centre
Alexander Maconochie Centre
Mobile Dental Clinics
The Liaison Officer position is currently located in Civic and is part of the Dental Administration Team.

Under limited direction, you will play a key role in the coordination of clients removed from the Dental Health Program Waiting lists including referral to external providers, processing of claims for payment including Medicare for the Child Dental Benefits Scheme and liaising with both internal and external stakeholders.

Eligibility/Other Requirements:


Previous experience in a dental environment and an understanding of item numbers is desirable.
Prior to commencement successful candidates will be required to:

Undergo a pre-employment National Police check.

This is a temporary position available for 12 months with possibility of extension and/or permanency.


Under direction of the Information Manager coordinate both internal and external bookings of clients that have been removed from the Dental Health Programs waiting lists.

Under limited direction evaluate and process creditors’ claims for payment.

Enter accurate data into the appropri

Location - Australia
Date Posted - 19 Jul 2019
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