Harvest Grower Services Representatives job in Wagga NSW at GrainCorp

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Employer - GrainCorp
Job title - Harvest Grower Services Representatives
Job Description
A shared passion for our people.
Our people can be proud that, as a leading international agri-business, we provide an increasingly important service across the food and beverage supply chain. About our team
GrainCorp connects more than 10,000 grain growers with local and international customers via Australia’s largest silo network, with a storage capacity of over 20 million tonnes, seven bulk port elevators and two specialty port terminals. Innovation, integration and partnership are the foundations on which we are growing into our second century with customers at the heart of all that we do. About the role
GrainCorp Grower Services team is pivotal in connecting more than 10,000 grain growers with local and international markets. The Grower Experience Representative will play an important customer service role. As the first point of contact for our 1800 Grower Hotline, you will manage all grower enquiries and requests, while working across inventory, contract and CRM systems to provide the highest level of customer service.

Primary accountabilities will include:

Develop and maintain relationships with growers, to promote GrainCorp, our products/service offerings and process their requirements in a timely and accurate manner
Assist growers across the region with any supply chain or operations issues / questions, and provide support to the Operations team in this key area of grower engagement
Assist the Grower Services manager and marketer team to develop, deliver and execute grower programs to improve GrainCorp’s Market Share
Provide support to the Marketer teams in all aspects of grower contract management (Del Silo, Ex-Farm and Delivered), warehouse agreement coordination, grower returns
To procure grain from growers on behalf of GrainCorp to support both the GrainCorp and Ex-farm supply chains
Provide relevant, concise and timely information to stakeholders as required, for example: competitor pricing and activity, grower selling behaviour, crop conditions, market intelligence etc
Assist with the planning and promotion of GrainCorp grower meetings and industry events

Due to the nature of this role we require the successful individual to have an ability to work longer hours and weekends to meet seasonal requirements. There will also be a requirement to travel to deliver training which can change depending on seasonal variabilities. About your experience
Our ideal candidate will have experience in the grains / agricultural industry with proven experience delivering commercial administrative, inventory or accounts management. Other qualities and experience for a successful applicant include;

A confident, pro-active self-starter with attention to detail
Excellent communication skills, written and verbal
Demonstrated ability in providing a high level of customer service
Advanced computing skills – Excel, Word, Access
Demonstrated high numeracy and analytical skills
Contract development, negotiation and administration experience Do you share our passion for contributing to the success of a diverse, international team?
At GrainCorp, we value and respect the different perspectives and experiences our people bring to work each day. We aim to increase the diversity of our workforce – leading to a range of different thinking, perspectives and ideas that create the innovation we need to drive better business results. We aim to have a work environment where everyone feels included and everyo
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Job Location Wagga Wagga NSW
Date Posted 02 Jul 2020
Employer Email --No Email
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